Question 1

Do I need paddle boarding experience?

Accepted Answer

No experience is needed. Paddle boarding is beginner-friendly and most people get comfortable within a few minutes.

Question 2

What is included with my rental?

Accepted Answer

Each rental includes a paddle board, paddle, leash, life jacket, safety whistle, waterproof phone bag, and a local paddle map brochure.

Question 3

Where can I launch the paddle boards?

Accepted Answer

Popular launch spots include Wrightsville Beach Public Boat Ramp, Trails End Boat Ramp, River Road Park, South End Wrightsville Beach, and Smith Creek Park. We also provide a local paddle map with recommended launch locations.

Question 4

Do you offer delivery?

Accepted Answer

Yes. Delivery is available Friday–Sunday for hourly rentals in the Wilmington area. Customers can also pick up boards by appointment at 4615 Carolina Beach Rd, Wilmington, NC 28412.

Question 5

What days are rentals available?

Accepted Answer

Hourly rentals are available Friday–Sunday. Full day / multi-day rentals are available Monday–Thursday (pickup only).

Question 6

What is the minimum rental time?

Accepted Answer

The minimum rental for hourly bookings is 2 hours.

Question 7

Can two people ride one paddle board?

Accepted Answer

Yes, our Pet Friendly / Multi-Person boards are designed for two riders or a rider with a pet.

Question 8

Are pets allowed on the paddle boards?

Accepted Answer

Yes! Our Pet Friendly paddle boards are designed to safely accommodate pets.

Question 9

What happens if the weather is bad?

Accepted Answer

If weather conditions are unsafe (storms, lightning, or strong winds), your rental can be rescheduled.

Question 10

Do I need to sign a waiver?

Accepted Answer

Yes. All renters must sign a digital liability waiver before checkout.

Question 11

What age do you have to be to rent?

Accepted Answer

You must be 18 years or older to rent equipment and provide a valid ID.

Question 12

What if the equipment gets damaged?

Accepted Answer

Renters are responsible for equipment during the rental period. Minor scratches are normal, but significant damage or lost equipment may require repair or replacement costs.

Question 13

How many boards can I rent?

Accepted Answer

Customers can rent up to 2 boards per board type, depending on availability.

Question 14

How do I book a rental?

Accepted Answer

You can book directly online through our Book Now page or contact us for assistance.

Frequently asked questions

Everything you need to know